Supporting Employees Through Complex Diagnoses: The Impact of Advocacy in the Workplace
When an employee receives a life-changing diagnosis—cancer, heart disease, or another serious condition—stress doesn’t pause. In fact, it often compounds. Between trying to grasp medical terms, navigate fragmented care, manage insurance, and keep up with work responsibilities, many employees feel overwhelmed and alone. In a study by the American Cancer Society (2022), nearly 60% of […]
Care Coordinators vs. Advocates: Understanding the Differences
There is much confusion around the roles of care coordinators and patient advocates, and we often get asked to explain the difference. In this post, we will discuss care coordinators and advocates and their distinct but complementary roles in improving patient outcomes and experiences. Care coordinators, also known as care managers or case managers, serve […]