The rising cost of cancer care isn’t just about treatments—it’s about the consequences of fragmented, delayed, or misaligned decisions. Unplanned emergency visits, missed appointments, low-value interventions, and member disengagement all drive up costs that could be avoided with the right support, at the right time.
In fact, nearly 30% of cancer-related emergency department visits are considered potentially avoidable, often triggered by unmanaged symptoms or a lack of timely guidance (Zheng et al., JCO Oncology Practice, 2020). And patients who report low levels of health system navigation and communication are more likely to experience care delays and unnecessary hospitalizations (Cancer, 2019).
Health plans already invest significantly in care management and utilization strategies, yet many still rely on reactive outreach—often too late to prevent costly escalations. That’s where Ardynn steps in.
We build trusted, sustained relationships from the moment of diagnosis. Our dedicated advocates engage proactively—offering personalized, whole-person support that helps members feel informed, connected, and confident in their decisions.
Here are some examples of our proactive approach:
- A member has just been told she needs to decide between two treatment paths, each with complex trade-offs. Instead of delaying care out of fear or uncertainty, she talks through her options with her Ardynn advocate—someone who understands her values, explains the implications in plain language, and helps her move forward with confidence.
- A full-time caregiver for his wife, is juggling appointments, paperwork, and his own exhaustion. He hasn’t realized he was missing out on support available through their plan until his Ardynn advocate checks in. In one conversation, he has a clearer path, lighter load, and someone in his corner.
- When a member misses a chemotherapy session because of a transportation issue, he doesn’t think to tell anyone—he just assumes it will get sorted out later. But his Ardynn advocate checks in, asks the right questions, and connects him with the right benefits before it snowballs into further complications or an ER visit.
This proactive model works. Programs that integrate advocacy and personalized support for people with cancer have been shown to reduce avoidable hospital admissions by up to 20% and increase adherence to evidence-based care (American Journal of Managed Care, 2021).
For health plans, Ardynn delivers measurable value: fewer preventable costs, reduced overutilization, and more resilient, supported members. This isn’t just about managing risk—it’s about anticipating it and acting before it becomes costly.
Ardynn helps your members stay on course, and your plan stay ahead. To learn more about what Ardynn can do for you, reach out to Partner Services at (737) 252-0444 or partnerservcies@ardynn.com.